Privacy Policy

Jun 4, 2025

1. Who We Are

OmniforceAI L.L.C-FZ ("OmniforceAI", "we", "our", or "us") is an AI consulting and development company registered in Dubai.

Company Registration Number: 2538426 Registered Office: Meydan Grandstand, 6th floor, Meydan Road, Nad AI

Sheba, Dubai, U.A.E. Data Protection Contact: info@omniforce.ai

OmniforceAI is the data controller for personal data collected through our website and services. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What This Policy Covers

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you:

  • Visit our website at omniforceai.com

  • Use our AI consulting, automation, and software development services

  • Communicate with us via email, forms, or other channels

By using our services, you acknowledge that you have read and understood this policy.

3. Information We Collect

3.1 Information You Provide Directly


Data Type

Examples

Account Information

Name, email address, phone number, company name, job title

Payment Information

Billing address, payment method (processed by third-party providers; we do not store card details)

Communication Data

Emails, messages, enquiries, feedback

Client Data

Data you provide when using our AI tools and services

3.2 Information Collected Automatically


Data Type

Examples

Usage Data

Pages visited, features used, clicks, session duration

Device Data

IP address, browser type, operating system, device identifiers

Location Data

Approximate location based on IP address

Cookies

Session cookies, analytics cookies, preference cookies

For more information on cookies, see Section 12.

4. How We Use Your Information

We use your personal data for the following purposes:


Purpose

Legal Basis

To provide and deliver our services

Contractual necessity

To process payments

Contractual necessity

To respond to enquiries and provide support

Legitimate interests

To improve our website and services

Legitimate interests

To send service-related communications

Contractual necessity

To send marketing communications (where consented)

Consent

To detect and prevent fraud or security issues

Legitimate interests

To comply with legal obligations

Legal obligation

5. AI Data Processing

When you use OmniforceAI's AI tools and services, you may input data that we process to deliver automation workflows, insights, or custom applications.

Our commitments:

  • Your input data is processed securely within our systems

  • Your data is not used to train public or third-party AI models

  • Your data is not shared without your explicit permission

  • You retain full ownership of your input data and generated outputs

  • AI processing is conducted in accordance with UK GDPR requirements

If you have questions about how your data is processed by our AI systems, contact us at info@omniforce.ai

6. Who We Share Your Data With

We do not sell your personal data.

We may share your data with the following categories of recipients:


Recipient

Purpose

Cloud hosting providers

To store and process data securely

Payment processors

To process transactions

Analytics providers

To understand website usage

Professional advisors

Legal, accounting, and compliance purposes

Law enforcement or regulators

When required by law

Business successors

In the event of a merger, acquisition, or sale

All third-party providers are contractually required to protect your data and process it only for specified purposes.

7. International Data Transfers

Your data may be transferred to and processed in countries outside the United Kingdom.

Where we transfer data internationally, we ensure appropriate safeguards are in place, including:

  • Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner's Office

  • Adequacy decisions where applicable

  • Binding Corporate Rules where relevant

For more information about international transfers, contact us at info@omniforce.ai

8. How Long We Keep Your Data

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Data Type

Retention Period

Account information

Duration of account plus 6 years

Payment records

7 years (legal requirement)

Communication records

3 years from last contact

Website usage data

26 months

Client project data

Duration of engagement plus 6 years

You may request deletion of your data at any time, subject to legal retention requirements.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right

Description

Access

Request a copy of the personal data we hold about you

Rectification

Request correction of inaccurate or incomplete data

Erasure

Request deletion of your data ("right to be forgotten")

Restriction

Request that we limit how we process your data

Portability

Request transfer of your data in a machine-readable format

Objection

Object to processing based on legitimate interests or direct marketing

Withdraw Consent

Withdraw consent at any time where processing is based on consent

How to exercise your rights:

Email: info@omniforce.ai

We will respond to your request within 30 days. We may request verification of your identity before processing your request.

Complaints:

You have the right to lodge a complaint with the Information Commissioner's Office (ICO)

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Encryption of data in transit and at rest

  • Access controls and authentication

  • Regular security assessments and monitoring

  • Staff training on data protection

No system is completely secure. If you suspect a security breach, contact us immediately at info@omniforce.ai

11. Third-Party Links and Integrations

Our website and services may contain links to third-party websites or integrate with third-party tools.

We are not responsible for the privacy practices of third parties. We recommend reviewing the privacy policies of any third-party services you use.

12. Cookies

We use cookies and similar technologies to improve your experience, analyse usage, and personalise content.

Types of cookies we use:

Cookie Type

Purpose

Essential

Required for website functionality

Analytics

Help us understand how visitors use our site

Preference

Remember your settings and preferences

Managing cookies:

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

For more information, see our Cookie Policy at [Insert Link].

13. Marketing Communications

We may send you marketing communications where you have:

  • Consented to receive them, or

  • Purchased or enquired about similar services (soft opt-in)

You can opt out at any time by:

14. Children's Privacy

Our services are intended for business use and are not directed at individuals under 18 years of age.

We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

Changes will be posted on this page with an updated "Last Updated" date. Where changes are material, we will notify you by email or through our website.

We encourage you to review this policy periodically.

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact us:

OmniforceAI L.L.C-FZ

Email: info@omniforce.ai - Website: omniforce.ai

For data protection matters, you may also contact our Data Protection Lead at: info@omniforce.ai

Summary: Key Facts About How OmniforceAI Handles Your Data


Question

Answer

Who is the data controller?

OmniforceAI L.L.C-FZ

What data do you collect?

Account details, payment info, communications, usage data, client data

Do you sell personal data?

No

Is my data used to train AI models?

No, your data is not used to train public or third-party AI models

Who do you share data with?

Service providers, legal authorities (when required), business successors

How long do you keep data?

Only as long as necessary; see Section 8 for details

What are my rights?

Access, rectification, erasure, restriction, portability, objection, withdraw consent

How do I contact you?

info@omniforce.ai

Where can I complain?

Information Commissioner's Office (ico.org.uk)